Shipping

You are welcome to pick up from our store or Appletons can deliver your order in a range of ways depending on the product/s you are purchasing. To see the delivery options and delivery pricing simply place an item in the basket in your shopping cart and put in your address details and proceed to the next step. This will be correct for all our smaller items but larger items like timber animal housing, Omlet Cubes and Omlet Pet Enclosures will need to be manually worked out to get you the best delivery price. We are happy to provide quotes over the phone/email or you are most welcome to place an order and only on approval of your delivery cost will we go ahead and process your order.

Collection is from our store at 270 Mt. Heslington Road, RD1 Brightwater, 7091

For local customers with pre-arranged feed orders we also have a pick up point in Stoke.

Our orders are dispatched either by Courier (Post Haste Couriers) or via Carrier (Mainfreight).


For All Smaller Items We Courier

We courier nationwide. We use Post Haste Couriers as our preferred National Courier for all smaller items. We find them reliable and they offer us a very good service. When ordering please select your shipping address carefully to avoid delays. Please note we cannot courier to PO Box numbers. Our courier collects our boxed orders early afternoon Monday to Friday. For orders received prior to 12 noon we will do our best to dispatch same day.

National Town Delivery
Please note delivery is available Monday to Friday only.
South Island addresses are usually next day delivery.
North Island Addresses are on a two day ticket but can take an extra day.
If wanting a Saturday overnight delivery please select the Saturday delivery option.

Overnight Deilvery to North Island Town Addresses
This option will appear if your address is a north island address but please remember delivery is only Monday to Friday. If you would like a Saturday delivery please see if it is available first by putting your address in here and checking whether Saturday delivery is available. Posthaste do their best to get there OVERNIGHT deliveries there on time but sometimes due to natural disasters, snow, road closures, severe flooding, cancelled flights and overcapacity at Christmas time etc it is not always guaranteed. Please note we do not offer refunds on shipping if parcels are not delivered next day. We do our best and they do their best so please be understanding if your order has not arrived on time. We are more than happy to over you a giftcard to the value of the difference between overnight delivery and standard delivery if the delay is due to a Posthaste human error. Unfortunately delays due to weather events and natural disasters are out of everyones control and we cannot plan and compensate for these.

National Rural or Non-Urban Delivery 
These addresses require an additional ticket and usually take a day or two longer to deliver as most will be delivered by your rural Postie.

If not sure your address is classified town or rural? Check Here 
Please note all address south of Hokitika are classified rural delivery with Posthaste.
Please note Post Haste delivers Monday to Friday and should there be no-one at home the driver will leave a card or attempt a re-delivery. If you request a non-signature delivery or 'leave at door' or 'on back porch' or similar we cannot be responsible for these goods if you return home and they are no longer there. So please note if you request this option it is at your risk.

Shipping Cost
Please note that our website calculates shipping based on the volume of an item. Orders with multiple items in the cart can sometimes add up to more than the required shipping cost. Please note we will adjust the shipping cost on processing of the oder and issue an e-giftcard to the purchaser on those orders that we managed to combine and save on shipping cost. We do not offer this as a refund but are more than happy to send an e-voucher to the value of the saving to be used next time you shop with us.

Courier prices are based on all mainland addresses for both North and South Islands. Please note addresses on Waiheke Island, Great Barrier Island, Stewart Island and the Chatham Islands will encur additional delivery surcharges. We will notify you of these additional charges on receiving your order.

Reuse, Reduce, Recycle
We love planet earth and like to think about future generations. We do our very best each time we parcel up an order to recycle packaging boxes and packaging material and thus produce minimal waste. Where we can we re-use packing paper. In our hatching egg boxes we use recycle shredded paper to keep eggs safe. Thank you to the local Richmond companies that give us the opportunity to give their unwanted boxes and used packing paper a second life!


For All Larger Items We Ship with Mainfreight

We deliver nationwide. To your door or to the nearest Mainfreight Depot for collection. We are happy to provide a freight price on application for all larger consignments like coops, hen houses and animal housing. Depending on what items are purchased we will do our best to get the best price for you. Freight will vary according to size and weight of items purchased and we can certainly combine shipping.

All our timber poultry and animal housing is built to pre-assembled kitset specifications for more cost effective freighting. All kitsets are flat packed and shrink wrapped prior to dispatch. We use Mainfreight as our carrier and can freight to your closest Mainfreight depot or direct to your home address. For quotes please provide us with your nearest town and/or your full delivery address. We can also assist with local delivery please enquire as to price. We can supply all you need to get started: chooks, feed, wood shavings, drinker and feeder. If freighting we can usually include these items within the kitset at no additional freight charge so consider investing in a purpose-built feeder and drinker plus some untreated wood shavings for your new hen house. Please note due to fluctuating fuel prices and the FAF our freight quotes are only valid for 30 days.

ALL READY TO GO
Once your order is ready to dispatch on Mainfreight we will notify you via email that it is on its way and let you know the Mainfreight Consignment Number. We also add your email contact to the Mainfreight tracking system so that you, as the customer, receive regular email alerts as to the status of your consignment: In Transit, At Delivery Depot, Out for Delivery and Delivered. Once our consignment has reach the delivery depot that Depot will give you a call to let you know it is either at the depot for collection or they will arrange a suitable delivery time with you. Please note if your order arrives damaged, please note it on the delivery docket, photograph the consignment and let us and Mainfreight know immediately.

DELIVERY TIME-FRAMES
Mainfreight do their very best to deliver your consignment as soon as possible. Deliveries to Wellington, Blenheim and Christchurch Depots are usually next day but can take an extra day if freight volumes are high. Deliveries to all North Island Depots north of Wellington plus Oamaru, Cromwell, Timaru, Gore, Dunedin and Invercargill takes two days to three days. If your address is rural then your consifgnment is sent out on a zone truck which can add a day or two onto delivery times. Please note zone trucks do not deliver every week day to every rural area as it is not cost effective. Please be realistic when taking into account delivery time-frames especially over peak times when volumes of freight increase hugley ie: Christmas. Any consignments being sent that are time specific we would recommend adding an SSR (Special Service Request) which will add an additional $60 to the cost of freight.


Shipping of Birds 

 

Collection of Birds is Preferred

Please bring a good sized box (with holes!) or pet carry cage to take your girls home in.

However we can also ship birds. Please note this is at your cost and your risk. We cannot ship livestock to home addresses only certain Mainfreight Depots. 

We can ship to WELLINGTON
Pick up will need to be from the Wellington Mainfreight depot at 81-87 Aotea Quay, Pipitea on a Wednesday morning. This is an OVERNIGHT Service however the TWO DAY TRAVEL BOX is required as birds are sometimes delayed due rough weather and ferry crossings.

We can ship to CHRISTCHURCH or BLENHEIM
Collection will be the Wednesday morning from the respective Mainfreight Depots. Please select the DAY/OVERNIGHT TRAVEL BOX.

We can also ship to TAKAKA
Takaka is same day delivery with Sollys Freight. Collection is from the Sollys Depot in Takaka usually around 2.30pm the day we send them. Please select the DAY/OVERNIGHT TRAVEL BOX.

We can ship to AUCKLAND
Please note this is costly and it is an OVERNIGHT Service. We also need to add a special service request to ensure birds are loaded first. Collection will be Wednesday LATE afternoon from the Mainfreight Auckland Otahuhu Depot. Please select the TWO DAY TRAVEL BOX.

We can no longer send live stock to Cromwell, Dunedin, Invercargill, Oamaru, New Plymouth, Paraparaumu, Taupo and Palmerston North.

Travel Boxes and Feed
There is an additional cost for the travel box/es. The shipping cost is based on a sending between 3 to 8 birds depending on age/size. The shipping cost also includes the freight cost of a bag of feed. We have a policy of sending all birds out with a bag of feed. The SAME quality feed they have been on and are used to eating here at Appletons. We highly recommend not changing both their diet and environment aovernight (yes it is stressful on birds as well!) Roughly 3 larger pullets to a box or 4 smaller ones to a box. If not sure about number of boxes required please talk to us. Please add a bag of Westons feed to go with your bird order. We recommend feeding out Westons Chicks Choice till POL (point of lay) and then the Westons Peak Layer pellets once at POL. If ordering the layer feed then best to also purchase a 2kg of Shell Grit. Here is a rough idea of what feed you will need.

Brown Shaver Pullets: If ordering Brown Shaver pullets that are between 8 and 17 weeks of age please order a bag of Chicks Choice (we have 10kg and 25kg bags available) Brown Shaver Pullets at 18+ weeks can go onto the Peak Layer Pellets.
Heritage Pullets: If ordering Heritage pullets that are between 8 and 22 weeks of age please order a bag of Chicks Choice (we have 10kg and 25kg bags available). Heritage Pullets at 22+ weeks can go onto the Peak Layer Pellets.

Please make sure once you get your girls (and boys!) home to give them a big drink and feed.

CLICK HERE TO ADD THE ABOVE TO YOUR ORDER.


Courier of Hatching Eggs

If ordering hatching eggs we send them with the Courier. Eggs are couriered using the two day service on a Monday and Tuesday allowing for ample time for delivery prior to the weekend to avoid parcels sitting idle in depots. Please note we sell a minimum of 6 hatching eggs. We can overnight to North Island Town Addresses for next day delivery Monday to Friday but this does encur an additional charge. Cost for OVERNIGHT NI town delivery is $32. Waiheke Island and the Chatham Islands incure a surcharge of $22 per parcel. Stewart Island has a surcharge of $7.50 per parcel. 

We believe in doing the best we can to ensure our hatching eggs have the best chances of success. Eggs are individually wrapped and boxed and well protected with shredded paper so high summer temperatures do not affect them. We courier at the beginning of the week to avoid unnecessary postal delays and the risk of eggs sitting idle in depots over weekends. 

For more info on the many variables of hatching eggs please click here

If not sure your address is classified town or rural? Check Here 

Courier of Hatching Eggs

Town delivery 

Rural delivery

Up to 24 chicken eggs

$18

$23

25 to 48 chicken eggs

$26

$31

Up to 8 duck eggs

$18

$23

9 to 20 duck eggs

$26

$31

 

Up to 6 Ornamental Pheasant Eggs

$18

$23

6 to 30 Pheasant Eggs

$22

$27